Frequently Asked Questions
Everything you need to know about shopping with FEMINA.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. As soon as your items ship, we will send a tracking link so you can monitor your package's journey in real-time.
How do I determine my size?
We provide a detailed Size Guide on every product page. Since fit can vary between styles, we recommend checking your measurements against our chart to ensure the perfect fit.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
Do you ship internationally?
Yes, FEMINA ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location and preferred shipping method.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my FEMINA garments?
To maintain the quality of your clothing, we recommend following the specific care instructions on the inner label. Generally, washing in cold water and air drying helps preserve fabric integrity.